UnionPay Merchant Services is a large non-bank payment institution in China, providing comprehensive payment services based on bank card acquiring and online payment, as well as diversified and specialized merchant value-added services and technology services. Founded in December 2002 and headquartered in Pudong New Area, Shanghai, the company is one of the first payment institutions to obtain the "People's Bank of China Payment Business License" and is also qualified to conduct "cross-border e-commerce foreign exchange payment business" and "cross-border RMB payment business."
Since its establishment over 20 years ago, UnionPay Merchant Services has built a physical service network spanning from Yongxing Island in Sansha, Hainan in the south to Heihe, Heilongjiang in the north, covering all prefecture-level and above cities in mainland China as well as Hong Kong and Macau, and extending to 96% of county areas. It serves multiple industries including retail and wholesale, lifestyle services, finance and real estate, culture, tourism and education, transportation, healthcare, and government utility payments, effectively promoting the construction of a comprehensive payment acceptance environment in China. The company has played an active role in saving social costs, improving payment efficiency, expanding domestic demand, and driving GDP growth. As of December 2023, the company has served over 25 million merchants cumulatively and deployed over 40 million terminals. According to the acquiring institution rankings published by Nilson Report over the years, the company has ranked * in acquiring transaction amount in the Asia-Pacific region for ten consecutive years since 2013 and * in acquiring transaction volume for six consecutive years.
Based on the strategic development positioning of "Three Billions: Payment Billion, Value-added Billion, and Technology Billion," the company is rooted in the comprehensive payment field based on bank card acquiring and online payment, with its nationwide acquiring network as a core competitiveness. It continuously accumulates industry knowledge, adheres to technology as the core driving force for development, strengthens the technological content of various services, and enhances its merchant value-added service capabilities. It actively provides comprehensive services to merchants in diversified payment scenarios, achieving good synergies between products and services. Currently, the company closely focuses on customer needs in areas such as mall management, consumer data consulting, data center construction, SaaS services, industry supervision, and cross-border expansion. It conducts in-depth research on the implementation and application of new technologies such as cloud computing, blockchain, big data, artificial intelligence, and the Internet of Things. By providing stable and reliable payment, value-added, and technology services to industries including catering, parks, healthcare, elderly care, transportation, government affairs, and cultural tourism, the company helps customers in various industries achieve digital and intelligent transformation in their operations.
Strength lays the foundation for advantages, and dreams ignite hope. On the right but difficult path, UnionPay Merchant Services always walks alongside its customers. Adhering to the mission of "serving society and facilitating the public" and the original aspiration of "payment for the people, benefiting the people," the company will provide customers with comprehensive, differentiated, and high-quality integrated payment and information technology services through more flexible service channels, more diverse service products, and more practical service technologies, continuously contributing to improving the domestic comprehensive payment environment and promoting the development of the real economy.
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