About HKT Teleservices
HKT Teleservices (Guangzhou PCCW Integrated Customer Service Technology Development Co., Ltd.) is one of the operating subsidiaries of HKT, a telecommunications service provider in Hong Kong, with a majority stake held by PCCW Limited.
HKT Teleservices provides clients with premium global customer contact center and customer service management outsourcing services, covering voice and non-voice customer services, technical support, sales, customer retention, and other business processes. HKT Teleservices operates a multi-channel global customer contact center network, with supported languages covering over half of the world's population.
HKT Teleservices has been consistently recognized as a leading customer contact center service provider. With more than 10,000 service agent seats located in Hong Kong, mainland China, the Philippines, the United States, and Panama, HKT Teleservices handles over 100 million customer calls annually for local and multinational corporations.
If you become a full-time contract employee, you will enjoy:
Opportunities for overseas training or travel;
Highly competitive compensation: attractive basic salary + competitive monthly bonus + year-end bonus;
Comprehensive benefits package: pension insurance, medical insurance, maternity insurance, work-related injury insurance, unemployment insurance, housing provident fund, and commercial medical insurance;
Complete leave package: paid annual leave, sick leave, and statutory holidays;
Rich and colorful employee activities;
Good promotion opportunities: internal transfers or vertical advancement;
Comfortable working environment.
Job seekers may directly visit the PCCW Human Resources Department during the following working hours for an interview (limited to customer service and telemarketing positions).
Time: Monday to Friday (excluding national statutory holidays; please bring your original or a copy of your ID card)
9:30 AM – 11:00 AM; 14:00 PM – 16:00 PM
Address: Room 706, 7th Floor, International Bank Center, No. 191 Dongfeng West Road, Guangzhou
Bus stop: Guangyi Station; Metro station: Sun Yat-sen Memorial Hall Station (Line 2) or Ximenkou Station (Line 1). For specific routes, please check the transportation guide.
What does Guangzhou PCCW Integrated Customer Service Technology Development Co., Ltd. require? Who is PCCW Telecom hiring? PCCW Telecom recruitment: 客户服务类占比最多占82%，其次是销售类占36.6%. What education can get in at PCCW Telecom? 大专占比最多占60.3%，其次是高中占23.7%. Work experience required at PCCW Telecom? 不限占比最多占47.9%，其次是1-3年占41.2%. Where are the job locations at PCCW Telecom? 广州占比最多占61.9%，其次是佛山占25.3%. Based on job postings from the past year, for reference only.
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