餐厅主管岗位职责

岗位名称：中餐厅主管、柏景轩.京韵臻宴店（建国门）厅面主管、服务管家
岗位职责：
1.参加餐厅例会，每天召开餐前会，安排当日工作重点，及时传达上级指示。
2.按工作程序做好与厨房关系，及时对部门间争议提出界定要求。
3.按月制订经营目标和工作计划，报批通过后执行。
4.巡视、监督、检查所属员工的各项工作。
5.根据工作需要调配员工做好其他部门岗位支援工作。
6.掌握本餐厅工作情况和有关数据。
7.维护客人关系，处理顾客投诉。
8.做好本区域设备设施维护和卫生检查。
9.关心所属员工的思想、工作和生活。
10.定期向餐厅经理汇报工作，及时解决下级工作争议。
职位描述：
1.本岗位行业三年以上从业经历。
2.熟悉服务流程，对酒水有一定了解。
3.具备相关的管理经验和管理能力。
4.能做好下属的技能培训和人才培养。
5.热爱酒店行业，有工作责任心。

岗位职责：
负责餐厅的日常运营，确保餐厅的各个环节顺利进行。
负责餐厅的清洁和卫生工作，确保就餐环境整洁舒适。
检查餐厅设施设备的维护和保养情况，及时安排维修和更换，保证设施设备的正常运行。
负责餐厅的库存和物资，包括餐具、食材、酒水等，确保充足的供应且不积压浪费。
与其他部门（如厨房、采购等）密切协作，确保信息畅通，协调解决运营中出现的问题。
与厨师团队合作，确保菜品的质量、口感和呈现符合法国餐厅的标准和特色。
参与菜品和酒水的推广活动，提升餐厅的知名度和吸引力。
确保顾客得到热情、专业、高效的服务，提升顾客满意度和忠诚度。
定期收集顾客反馈，分析顾客需求和意见，提出改进措施，以持续提升服务质量。
Job Responsibilities：
Responsible fthe daily operation of the restaurant, ensuring all aspects run smoothly.
Oversee restaurant cleaning sanitation to ensure a tidy comfortable dining environment.
Inspect the maintenance upkeep of restaurant facilities equipment, arrange timely repairs replacements to ensure normal operation.
Manage restaurant inventory supplies, including tableware, ingredients, beverages, etc., ensuring adequate supply without overstocking waste.
Collaborate closely with other departments (such as kitchen, purchasing, etc.) to ensure smooth communication coordinate solutions to operational issues.
Work with the culinary team to ensure the quality, taste, presentation of dishes meet the standards characteristics of a French restaurant.
Participate in food beverage promotional activities to enhance the restaurants visibility appeal.
Ensure customers receive warm, professional, efficient service to enhance customer satisfaction loyalty.
Regularly collect customer feedback, analyze customer needs opinions, propose improvement measures to continuously enhance service quality.
岗位要求：
具备酒店餐饮服务或社会高级餐厅服务相关工作经验3年以上。
具备良好的餐饮知识以及服务意识。
流利的英语和普通话以及书写。
对餐饮服务有热情，能积极主动的与客人互动销售酒店的产品。
具有国际性酒店同岗位工作经验，优先录取。
Job Requirements:
More than 3 years of relevant work experience in hotel food beverage service upscale social dining restaurants.
Possess solid food beverage knowledge strong service awareness.
Fluent in English Mandarin, both spoken written.
Passionate about food beverage service, able to proactively engage with guests promote hotel products.
Candidates with experience in the same position at international hotels will be given priority.
璞丽专享福利:
- 住宿（二人一间）独立卫生间，免费提供无线网络及床上用品的使用。
- 非上海市户籍享有每年一次往返程车费报销。
- 享有补充商业医疗保险，可100%报销医保范围内门急诊费用。
- 享有特殊班次补贴和各类促销奖励机制。
- 享美味员餐、每月美食节、节日以及生日礼品卡。
- 璞麗赞赏计划，有机会获得奖励积分，可换取多种多样的丰厚礼品。
- 享有免费年度体检。
Exclusive Benefits at The PuLi Shanghai:
- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi bedding are provided.
- Non-Shanghai household registration employees are entitled to have their round-trip ticket travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged fa wide variety of generous gifts.
- Free annual physical examinations.

岗位职责
1、时刻保持对餐厅的安全和卫生标准负责。
2、正确地预测生意要求以确保有效的人员和食物制造。
3、负责餐厅的所有收银和结帐程序。
4、在 24个小时内以适当的可信任的方式回应客人质询或关心。将客人对食品和饮料的问题与餐饮部经理及时沟通。
岗位要求
1、至少3年餐饮部工作经验和至少1年管理岗位经验
2、具备优秀的专业的餐厅运营知识
3、具备优秀的英语和普通话表达能力