[Summary] Committed to providing comprehensive customer management and marketing
Beijing Qingniufeng Technology Co., Ltd. is a wholly-owned subsidiary of Qingniu (Beijing) Technology Co., Ltd., officially established in Beijing in 2014 with a registered capital of 10 million yuan. Relying on 14 years of rich experience in the development, operation, and service of carrier-grade customer contact centers, as well as the experience of being a practitioner of CRM applications for millions of small and medium-sized enterprises, the company is committed to providing comprehensive customer management and marketing services based on an independent O2O closed loop for local life service merchants, helping local merchants promote and market to customers more accurately and at lower cost, and enabling merchants to truly "autonomously" control their store operations.
Based on this concept, Beijing Qingniufeng Technology Co., Ltd. independently developed and operates the Gugu Cloud Service, targeting merchant users in catering, automotive services, hotels and inns, beauty and body care, housekeeping services, education and training, wedding photography, KTV, and other industries, helping enterprises use various communication channels such as telephone, SMS, video, WeChat, and the Internet to conduct efficient communication with their customers or within the enterprise. On the other hand, with the address book as its core, it provides corresponding SaaS services for different industry application scenarios, helping enterprises use smart phones to collect, identify, and manage customer information, and complete precision marketing through customer attribute and behavior analysis, tagging, etc., enabling enterprises to grasp business opportunities and gather wealth. The Gugu Cloud Service has been widely recognized by merchants in many cities across the country and won the "Annual China Industry Informatization Innovation Product Award" issued by the Ministry of Industry and Information Technology in 2014.
In 2015, the company's concept was fully upgraded, and Gugu's development entered the 2.0 stage. With the launch of the Gugu APP, especially the introduction of Gugu ordering, the Gugu Cloud Service system is not only committed to solving merchants' needs in marketing, operations, services, and management, but also thoroughly extends services such as marketing and reservations, queuing, ordering, and payment from offline to online, creating an integrated new ecosystem service system that efficiently connects merchants and customers, online and offline.
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