Qingniu Software

Qingniu (Beijing) Technology Co., Ltd. is a leading enterprise cloud service provider (SaaS) in China, dedicated to the research and development of converged network technology and products, with the largest market share in the contact center cloud service market. Founded in 2000, based on the corporate mission of 'continuously improving the marketing efficiency of Chinese enterprises', after more than a decade of development, Qingniu Software's customer management platform and contact center platform have been widely applied in key industries such as telecommunications, finance, government, logistics, and life services. Currently, it has 28 branches nationwide and a complete service operation system.

As the largest virtual cloud service provider in China, it provides and maintains call center systems and agent platforms for large insurance companies such as Ping An Insurance, PICC, Sunshine Insurance, and CPIC; provides online customer relationship management service systems for more than one million small and medium-sized enterprises nationwide; and has been issued a virtual operator license by the Ministry of Industry and Information Technology, enabling it to carry out virtual operator business; it is at the leading level in the field of video technology services; it provides and maintains the telephone navigation system for China Unicom Group and provincial branches; and provides and maintains 10086, CRM customer service systems for China Mobile, etc.

Qingniu Software has a long-term and profound understanding of converged networks and social network applications, and possesses the core technology of 'converged services' with independent intellectual property rights, providing basic telecom operators, large enterprises and institutions, and small and medium-sized enterprises with a unified business support environment for creating, deploying, managing, and operating telemarketing and social network marketing on existing networks, as well as providing cross-platform multi-network converged solutions. Under the industrial pattern of rapid development of mobile internet and social networks, Qingniu Software will leverage its advantages in converged network technology, experience in large-scale enterprise cloud services, and profound understanding of mobile social networks, to dedicate itself to the integration of enterprise cloud services and social networks, building a holographic bridge for enterprises to reach consumers, and effectively delivering enterprise commercial value to customers.

Qingniu's core strategy is to continuously build the Qingniu Enterprise Cloud Service Platform (referred to as Qingniu Cloud), to improve the efficiency of telemarketing, online marketing, and customer maintenance for enterprises. Enterprises do not need to invest in or maintain complex and frequently upgraded IT systems; by renting platform services from Qingniu Cloud, they can quickly and flexibly carry out services such as telephone call centers, customer contact centers, enterprise social networks, and user service communities.

Qingniu Cloud's converged network capability enables enterprises to communicate with consumers at any time and in any way, including telephone, SMS, web pages, and mobile clients; and provides enterprises with communication capabilities such as video calls, teleconferencing, and instant messaging.