Zhengde Human Resources Joint-stock Co., Ltd.

Zhengde was founded in 2004, and by the end of 2019, it had established 11 subsidiaries, 168 branch companies, and 256 offices nationwide. It currently has over 30,000 own employees, with core businesses including business process outsourcing services, flexible operation platforms, education and training services, one-stop employment services, human resource consulting services, and personnel management services. It is a new-type service enterprise in the Internet era, currently serving clients such as China Mobile, Zhongyi Tietong, SF Express, China Post, Yili Group, Best Express, iFlytek, China Coal, and Bowei Communications, which are state-owned enterprises and listed companies. Zhengde has been engaged in the BPO industry for over a decade, and has invested over 50 million yuan in Hefei (Shushan E-commerce Industrial Park) to build more than 3,000 physical call center seats. It has also established branch workplaces in Fuyang, Lu'an, Bengbu, Chuzhou, Chizhou, Huaibei, Huainan in Anhui, Jiaxing and Huzhou in Zhejiang, Taiyuan in Shanxi, and Wuhan in Hubei, with a cumulative of over 6,000 operating call center seats. The company cooperates with customer service centers of Anhui Mobile, Zhejiang Mobile, Hubei Mobile, Xinjiang Mobile, Best Express, and SF Express to carry out businesses such as China Mobile 10086 pure answering customer service, Best Express pure answering customer service, SF Express pure answering customer service, and mobile outbound calls. Since the cooperation, the projects have always adhered to the principles of quality first and customer foremost, upholding the service tenet of "follow through to the end, and handle matters until resolved," with excellent performance on various assessment indicators, earning high recognition from clients. Zhengde is fully committed to building two major centers: the Shanghai operations headquarters and the Hefei production headquarters; it deeply cultivates three regional centers: the Yangtze River Delta, Central Plains, and Southwest China, establishing a strong service outsourcing network, mobile Internet network, physical store network, and flexible operation platform. It is gradually forming an integrated marketing model of "smart connection, boundless," which can meet the requirements for marketing model innovation in the mobile Internet era and adapt to the personalized needs of consumers in the new era.