餐厅总经理岗位职责

项目介绍：
山水汇·花园餐厅成立于2011年，是按私享花园标准建造的集婚庆、宴席、私宴、会务、休闲为一体的餐饮综合体。餐厅座落于乌龙江畔，毗邻高新区与大学城，交通便捷，地理位置优越。餐厅内有上千平方的绝美户外草坪，可以承办户外婚庆活动及各类户外活动。还有多个不同大小的多功能厅和包厢，既可举办各类宴席、年会，也是企业各类会议、发布会的上佳之选。
职位描述：
1.统筹山水汇·花园餐厅的经营管理工作，制定经营目标及策略；
2.负责山水汇·花园餐厅的内部团队管理、菜品质量、成本控制，及外部客户资源的洽谈，完成销售计划；
3.负责山水汇·花园餐厅服务品质的优化及监督管理，对外展示良好形象，提升宾客满意度；
4.掌握行业发展动态、先进的经营管理模式，提高市场竞争力。
职位要求：
1.大专含以上学历，酒店、旅游相关专业。
2.五年以上宴会型酒店、酒楼、餐饮会所管理经验（侧重餐饮管理）。
3.丰富的经营管理和财务知识。
4.具有大局意识，良好的市场开拓、人际沟通、协调能力、公关能力，抗压能力。
5.有“婚礼宫/艺术中心”或者高端会所经验优先，有福州婚宴、宴会市场资源优先。

Job Summary
职位简述
As a GM - Restaurant your role is to assist the Directof Food Beverage in achieving the stated objectives in sales, cost control employee retention whilst ensuring the highest standard of guest experience.
作为餐厅总经理，您的角色是协助餐饮负责人达成销售，成本控制和员工保留的既定目标，同时确保客人体验的*高标准。
Key Duties Responsibilities
主要义务和职责
To be responsible fall FSMS related work in his department
全面负责部门的FSMS相关工作
Ensure that all service standards comply with Forbes standards
确保所有服务标准符合福布斯标准
Ensure guests are welcomed by staff, seated, attended to warmly courteously at all
time address guest issues during service according to company procedure.
确保客人受到员工的及时欢迎，一直热情周到，并根据公司政策及标准解决客户问题。
Maintain a complete understanding of all policies, procedures, standards, specifications, guidelines, training programmes.
确保对所有政策，程序，标准，规格，准则和培训计划时刻有着全面深刻地了解。
Ensure company objectives are achieved regarding sales, service, quality, appearance, sanitation of the establishment through the training of employee’s whist maintaining a positive productive working environment.
通过培训员工的维持积极和富有成效的工作环境来确保企业的销售，服务，质量，外观和卫生设施的目标。
Oversee employment performance appraisals are followed completed on a timely basis.
监督员工绩效考核按时跟进和完成。
Ensure reservations are maximised within the restaurant in liaison with Reception the central reservations team.
与前台接待及预定中心一起协作以确保餐厅预订量*大化。
Maintain a comprehensive knowledge of the menu an understanding of the wine list up selling to guests when appropriate.
保持对餐厅菜单的全面了解，并懂得运用正确的葡萄酒知识，以便在适当时向客人积极销售产品。
Proactively communicate with the kitchen regarding menu changes, availabilities, specials.
随时主动与厨房团队交流沟通菜单的更改、菜品的可用性及每日特荐菜品等信息。
Ensure that staffing requirements are addressed, applicants selected according to company procedures.
确保餐厅人员配备要求得到解决，候选人录取根据公司有关程序和要求进行筛选和录用。
Ensure adherence to cash handling reconciliation procedures in accordance with company policy.
确保现金处理和对账程序严格遵守公司规定并按照政策执行。
Identify business opportunities which provide greatest return on investment aligned with company strategy.
寻找符合公司战略的*大投资回报商业潜在机会。
Manage relevant reporting analysis of the outlet to ensure cost effective goals are being met surpassed.
管理餐厅的相关报告和分析，以确保成本效益目标的达成并努力超越。
Maintain responsibility fleading, inspiring, motivating the restaurant team to achieve workforce stability, productivity, loyalty.
保持对领导、鼓励和激励餐厅团队的责任，保证员工工作的稳定性、效率以及忠诚度。
Works as a team, liaises coordinates with team, peers, other senimanagers of all divisions
以良好的团队意识，与团队成员及别的部门管理层进行有效协调沟通。
Responsible fadding, modifying, checking the P&P, SOP of the department.
负责所在部门的政策与程序和标准操作流程的新增、修改和审核
Executes any other work responsibility within his scope of duty given by the superior
协助上级执行完成相应职责工作。

Job Summary职位简述As a GM - Restaurant your role is to assist the Directof Food Beverage in achieving the stated objectives in sales, cost control employee retention whilst ensuring the highest standard of guest experience.作为餐厅总经理，您的角色是协助餐饮负责人达成销售，成本控制和员工保留的既定目标，同时确保客人体验的*高标准。Key Duties Responsibilities主要义务和职责To be responsible fall FSMS related work in his department全面负责部门的FSMS相关工作Ensure that all service standards comply with Forbes standards确保所有服务标准符合福布斯标准Ensure guests are welcomed by staff, seated, attended to warmly courteously at alltime address guest issues during service according to company procedure.确保客人受到员工的及时欢迎，一直热情周到，并根据公司政策及标准解决客户问题。Maintain a complete understanding of all policies, procedures, standards, specifications, guidelines, training programmes.确保对所有政策，程序，标准，规格，准则和培训计划时刻有着全面深刻地了解。Ensure company objectives are achieved regarding sales, service, quality, appearance, sanitation of the establishment through the training of employee’s whist maintaining a positive productive working environment.通过培训员工的维持积极和富有成效的工作环境来确保企业的销售，服务，质量，外观和卫生设施的目标。Oversee employment performance appraisals are followed completed on a timely basis.监督员工绩效考核按时跟进和完成。Ensure reservations are maximised within the restaurant in liaison with Reception the central reservations team.与前台接待及预定中心一起协作以确保餐厅预订量*大化。Maintain a comprehensive knowledge of the menu an understanding of the wine list up selling to guests when appropriate.保持对餐厅菜单的全面了解，并懂得运用正确的葡萄酒知识，以便在适当时向客人积极销售产品。Proactively communicate with the kitchen regarding menu changes, availabilities, specials.随时主动与厨房团队交流沟通菜单的更改、菜品的可用性及每日特荐菜品等信息。Ensure that staffing requirements are addressed, applicants selected according to company procedures.确保餐厅人员配备要求得到解决，候选人录取根据公司有关程序和要求进行筛选和录用。Ensure adherence to cash handling reconciliation procedures in accordance with company policy.确保现金处理和对账程序严格遵守公司规定并按照政策执行。Identify business opportunities which provide greatest return on investment aligned with company strategy.寻找符合公司战略的*大投资回报商业潜在机会。Manage relevant reporting analysis of the outlet to ensure cost effective goals are being met surpassed.管理餐厅的相关报告和分析，以确保成本效益目标的达成并努力超越。Maintain responsibility fleading, inspiring, motivating the restaurant team to achieve workforce stability, productivity, loyalty.保持对领导、鼓励和激励餐厅团队的责任，保证员工工作的稳定性、效率以及忠诚度。Works as a team, liaises coordinates with team, peers, other senimanagers of all divisions以良好的团队意识，与团队成员及别的部门管理层进行有效协调沟通。Responsible fadding, modifying, checking the P&P, SOP of the department.负责所在部门的政策与程序和标准操作流程的新增、修改和审核Executes any other work responsibility within his scope of duty given by the superior协助上级执行完成相应职责工作。