Hunan Airport Industry Co., Ltd.

Hunan Airport Industry Co., Ltd. was established in 2005 and is headquartered at Changsha Huanghua International Airport. The company is mainly engaged in aviation support services at Changsha and Zhangjiajie airports, meeting customer needs to the greatest extent with multi-level, high-quality aviation support service products and maximizing customer value. It is committed to providing customers with services including commercial and office space leasing, advertising, aviation logistics, passenger vehicle transportation, parking lots, aviation catering, business travel VIP services, ticket sales, hotel and dining services. The company has been awarded the title of "National Advanced Unit in Implementing Customer Satisfaction Engineering — Customer Satisfaction Enterprise" by the China Association for Quality and the National User Committee, and has received honors such as "Hunan Provincial Civilized Window Unit," "National Civil Aviation May 1st Labor Award," and "National Model Workers' Home."
Over the years, the company has established a relatively complete aviation support service system and enjoys a good market reputation. Airport commercial quality has been continuously improved, and commercial formats have become increasingly diverse; multiple regular cargo routes have been opened, with service qualifications including "Designated Port for Imported Frozen and Fresh Aquatic Products" and "Designated Port for Imported Edible Aquatic Animals"; VIP services have been continuously upgraded, and the social visibility and reputation of the "Lexiang" VIP service brand have been steadily enhanced; high-end premium aviation cuisine has been produced, and an aviation food experience store has been operated; online ride-hailing vehicle staging areas have been established, shared cars have been introduced, and smart parking lots have been operated.
All work of the company centers on improving social and economic benefits, adhering to quality first and efficiency priority, being market-oriented, exploring potential customer needs, and continuously innovating operating mechanisms. It cooperates with e-commerce platforms such as Ctrip to build online product sales platforms; upgrades the comprehensive passenger transport information platform to achieve OTA internet ticket sales agency, achieving full-link coverage of supporting services; strengthens aviation specialty catering to build an aviation catering brand with Hunan characteristics and airport features; actively applies for designated ports for imported fruits, medicines, and duty-free medicine shops, improving port platform functions and building efficient and high-quality port channels; stimulates the vitality of the tourism sector to create aviation + tourism products; optimizes franchising to form a high-quality commercialization model and improve terminal operation quality and efficiency.
Facing new opportunities and challenges in the new era, the company will base itself in Hunan, face the whole country, and follow a development path of connotative improvement, extensional expansion, and enhanced strength. In accordance with the requirements of strengthening the main business, refining management, and optimizing services, it will strive to become larger and stronger, becoming a first-class domestic aviation support service enterprise.