[About Youjia]
Business Positioning: Youjia is a national research and consulting company focused on channel service monitoring, with main business in mystery shopping, customer satisfaction surveys, and service and marketing training.
Establishment: Founded in February 2007, with a registered capital of 22 million RMB.
Employee Scale: 70+ full-time employees; 40+ research analysts; 2000+ professional field staff.
Office Distribution: Companies in Guangzhou, Shanghai, and Beijing; offices in major provincial capital cities across the country.
Company Qualifications: Issued by the National Bureau of Statistics - "Foreign-related Survey License"; "National High-Tech Enterprise" qualification; ISO9001 Quality Certification; Member of the International Mystery Shopping Association; Member of the China Market Research Association.
[Youjia Culture]
Youjia Mission: Help clients improve service quality and increase business opportunities.
Youjia Vision: A service provider favored by clients; strive to be a "century-old brand"; harmonious and happy, enabling employees to live a dignified life.
Core Values: Integrity and honesty; focus and initiative; craft excellence; our people are our source of strength.
[Youjia Features]
1. Focus and specialization: Youjia's business focuses on channel service monitoring and is one of the most experienced survey companies in China for channel service monitoring projects, with a large number of projects.
2. Technical support: Committed to informatization, we have established three electronic platforms: mystery shopper project management, customer experience management, and network inspection management, effectively supporting various survey projects.
3. Direct management network: Youjia adopts a direct management model for field staff (rather than an agency model), ensuring better project quality and protecting the interests of mystery shoppers. Feature 1: Direct management and direct training; Feature 2: Long-term cooperation, stable and professional.
[Served Industries]
Banking, telecommunications, petroleum, hotel, chain retail, automotive, chain dining, lottery, and other industries.
[Company Website]
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